Transport insurance with Cargoboard
Quite simply take out transport insurance during booking
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      Do I need transport insurance?

      Many customers of forwarding companies are under the impression that there is no need to purchase “additional” transport insurance. You assume that your goods are insured by default. The handling of the issue of liability and insurance is often non-transparent and incomprehensible, so that customers are given the impression that the goods shipped are automatically insured.

      We generally advise all our customers to select an additional transport insurance when booking and not to rely on the legal forwarding liability. The transport insurance can be easily and uncomplicatedly selected with your Cargoboard booking.

      Transport insurance provides more comprehensive protection of your waiting and, for example, ensures that the total value of your goods is always insured. In the case of coverage by transport insurance, the settlement of claims is also much faster than in the case of recourse for shipments without insurance. In addition, the conditions for assuming costs in the event of a claim are much more customer-friendly than those for statutory liability.

      For legal liability, damage to the consignment of goods must be determined directly upon delivery by the recipient. Once established, the damage must be noted by the driver on the shipping receipt. If no damage was detected upon delivery, the burden of proof is reversed. In this case, the customer must prove very precisely that the damage occurred during transport.

      On the transport route and at the interfaces, we naturally ensure that your goods are transported and loaded safely and carefully. Nevertheless, in the transport business, we cannot 100% guarantee that we will immediately notice absolutely any damage to a shipment of goods.
      Therefore, if you want to rely on the freight forwarder’s liability, you should be sure that the consignees of your goods can inspect the shipments extensively.

      Is the carrier liable for your shipment?

      Liability insurance for forwarders is basically a good thing. Still, there are some aspects to consider before relying completely on the carrier’s liability insurance. The liability conditions correspond to the “General German Forwarders’ Conditions” and have been drawn up for the benefit of forwarders.

      The maximum liability amount

      The legal liability is limited to 8.33 SDR (Special Drawing Rights) per kilogram. This amount can be roughly estimated, so that the damage weight of the shipment is calculated at x about 10 euros. Thus, for a damage weight of 100kg, the forwarder will be liable for approximately 1,000 euros. Since the liability in favor of the carrier is limited, additional transport insurance is recommended.

      It is important to note that there may be a difference between the damage weight and the shipment weight. This case occurs when only part of the shipment weight is damaged.

      Prerequisites for the forwarding liability

      In order for the carrier’s liability insurance to pay for your damage, 2 conditions must be met.

      On the one hand, the shipment must have been brought to the dispatch sufficiently protectively packed. If the packaging of the goods is defective, the liability insurance generally does not pay for any damage that occurs.

      On the other hand, the recipient of the shipment must notice the damage upon delivery and notify the driver. Only if the supplier notes the damage on the delivery receipt, the liability insurance can take effect. If damage to the goods is reported after the fact, the liability insurance will not pay.

      How do I need to insure my freight forwarding delivery?

      If you select insurance in the booking process at Cargoboard, we will automatically cover your shipment with additional transport insurance. The Schunck Group is responsible for the roofing.


      Despite transport insurance, the consignment must still be packed securely for transport.

      Example: The sales packaging of a television is not considered to be transport-safe packaging. In addition to the sales packaging, shipping packaging is required. In this case, a sufficiently large pallet, fastening straps, as well as edge protection.

      If you don’t have any experience with freight forwarding, we recommend our packing tips page.

      One of the main reasons why we recommend transport insurance to our customers is the relatively low cost compared to the value of the shipment. If you insure your goods shipment via Cargoboard, you pay 5.00 Euro per 1,000 Euro value of goods. The minimum amount is 5,50 Euro.

      Value of goods Price transport insurance

      1.000 €

      5,50 €
      2.000 € 10,00 €
      3.000 € 15,00 €
      4.000 € 20,00 €
      4.500 € 22,50 €

      In principle, all types of goods and all values of goods can be insured. Depending on the type of goods and the value of the goods, coordination with us must take place so that appropriate transport can take place.

      What do I have to pay attention to in the transport insurance?

      Basically, please make sure that you do not send goods with Cargoboard as a forwarding agent, which are not allowed to be shipped with us. These include goods such as perishable food, explosive goods, motor vehicles and unpackaged goods. A detailed list with non-transportable goods can be found in our GTCs.

      Besides the goods that we cannot transport, there are goods that require additional coordination.
      From a value of goods of 250,000 euros, every shipment of goods must be coordinated with us to ensure the safe transport of goods. The same applies to all shipments of goods that are not typical commercial goods.

      Among other things, this involves:

      • Prototypes and exhibits
      • Objects of art, paintings and antiques
      • Coins, precious stones, documents, certificates

      The aforementioned groups of goods require reconciliation, as the non-material value often exceeds the actual material value in the case of these. However, if you insure your goods in the booking process without further coordination, usually only the material value of the goods is insured and not the non-material value.